1. Introduction

Welcome to OnlineShopCY (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address
  • Payment Information: Payment details (processed securely via third-party providers)
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent on the website, interactions
  • Communication Data: Messages sent via contact forms or email

3. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders
  • To manage payments and transactions
  • To provide customer support
  • To improve our website and services
  • To send updates, offers, and promotional content (only if you consent)
  • To comply with legal obligations

4. Sharing Your Information

We do not sell your personal data.
We may share your information with:

  • Payment providers (for secure transactions)
  • Shipping and logistics partners (to deliver your orders)
  • Service providers (hosting, analytics, email services)
  • Legal authorities, when required by law

5. Data Security

We implement appropriate security measures to protect your personal data, including:

  • SSL encryption
  • Secure payment gateways
  • Restricted access to sensitive information

6. Data Retention

We retain your personal data only as long as necessary:

  • To fulfill orders and provide services
  • To comply with legal and tax obligations
  • To resolve disputes

7. Your Rights (GDPR)

If you are located in the EU, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

8. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve functionality

You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Address: Ayias Anastasias 12, Livadia, Larnaka 7060, Cyprus
  • Phone (Landline): 24 812366
  • Mobile: 99 344300
  • Email: info@onlineshopcy.com